{"id":13787,"date":"2023-06-07T16:43:31","date_gmt":"2023-06-07T14:43:31","guid":{"rendered":"https:\/\/retail-optimiser.de\/amazon-detects-damaged-goods-with-ai\/"},"modified":"2023-06-07T16:45:47","modified_gmt":"2023-06-07T14:45:47","slug":"amazon-detects-damaged-goods-with-ai","status":"publish","type":"post","link":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/","title":{"rendered":"Amazon detects damaged goods with AI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13787\" class=\"elementor elementor-13787 elementor-13777\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5e7596 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5e7596\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-742e74d\" data-id=\"742e74d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-719d670 elementor-widget elementor-widget-text-editor\" data-id=\"719d670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Amazon is equipping its logistics centres with software that uses artificial intelligence to identify possibly damaged items. The e-commerce giant wants to ensure that only flawless products are packed and shipped to customers. Two fulfilment centres in the USA are already using the technology. The company plans to roll out the solution to another ten of its largest logistics hubs in North America and Europe.<\/p>\n<p>Amazon\u2019s Robotics division has developed the solution. Up to now, employees have been responsible for quality control. However, they often overlook possible damages because these occur only sporadically. The company states that about one in 1,000 items has been damaged. However, with the large amount of deliveries Amazon processes daily, the number is very relevant.<\/p>\n<p>The project is part of a larger initiative by which the company increasingly applies artificial intelligence to optimise its logistics processes. In this way, it aims to manage complexity more efficiently, speed up the flow of goods and make it more reliable. The industry is relying more and more on automation. When fewer and fewer people are involved in the processes and can no longer inspect the goods, technology must take over control.<\/p>\n<h3><strong>AI learns spotting damaged goods<\/strong><\/h3>\n<p>AI checks the items between picking and packing of goods. Customer orders are picked into bins, which pass an imaging station, where they are already checked whether the right products have been selected. With help of the new solution, the system can now also detect if one of the articles has possibly been damaged. If everything is in order, the case is transported to the packing station. If not, the order is sent to an employee for further inspection.<\/p>\n<p>Amazon trains the software by presenting photos of undamaged and damaged items to the AI for comparison. It thus learns to recognise the differences and identify products that do not look perfect.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities. <\/p>\n","protected":false},"author":8,"featured_media":13780,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[36],"tags":[141,1581],"class_list":["post-13787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en","tag-amazon-en","tag-amazon-robotics-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Amazon detects damaged goods with AI - Retail Optimiser<\/title>\n<meta name=\"description\" content=\"Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon detects damaged goods with AI - Retail Optimiser\" \/>\n<meta property=\"og:description\" content=\"Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"Retail Optimiser\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-07T14:43:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-07T14:45:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2023\/06\/Amazon_Mitarbeiter_1024.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"683\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Joachim Pinhammer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RetailOptimiser\" \/>\n<meta name=\"twitter:site\" content=\"@RetailOptimiser\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joachim Pinhammer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/\"},\"author\":{\"name\":\"Joachim Pinhammer\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/#\\\/schema\\\/person\\\/78a871c954eba67798473ce83d605dae\"},\"headline\":\"Amazon detects damaged goods with AI\",\"datePublished\":\"2023-06-07T14:43:31+00:00\",\"dateModified\":\"2023-06-07T14:45:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/\"},\"wordCount\":315,\"image\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/Amazon_Mitarbeiter_1024.jpg\",\"keywords\":[\"Amazon\",\"Amazon Robotics\"],\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/\",\"url\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/\",\"name\":\"Amazon detects damaged goods with AI - Retail Optimiser\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/Amazon_Mitarbeiter_1024.jpg\",\"datePublished\":\"2023-06-07T14:43:31+00:00\",\"dateModified\":\"2023-06-07T14:45:47+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/#\\\/schema\\\/person\\\/78a871c954eba67798473ce83d605dae\"},\"description\":\"Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/#primaryimage\",\"url\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/Amazon_Mitarbeiter_1024.jpg\",\"contentUrl\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/Amazon_Mitarbeiter_1024.jpg\",\"width\":1024,\"height\":683,\"caption\":\"AI helps Amazon to ensure that only flawless goods will be shipped. (Photo: Amazon)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/amazon-detects-damaged-goods-with-ai\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Amazon detects damaged goods with AI\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/\",\"name\":\"Retail Optimiser\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/#\\\/schema\\\/person\\\/78a871c954eba67798473ce83d605dae\",\"name\":\"Joachim Pinhammer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2020\\\/05\\\/Joachim_Pinhammer_rund_220x219px-150x150.jpg\",\"url\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2020\\\/05\\\/Joachim_Pinhammer_rund_220x219px-150x150.jpg\",\"contentUrl\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2020\\\/05\\\/Joachim_Pinhammer_rund_220x219px-150x150.jpg\",\"caption\":\"Joachim Pinhammer\"},\"description\":\"Joachim Pinhammer supports retail and technology companies with consulting and marketing expertise. He was Senior Analyst and Research Director Retail Technology at the London-based analyst group Planet Retail. Prior to that, he was the global marketing director for the retail division of Wincor Nixdorf (now Diebold Nixdorf). Joachim Pinhammer is a regular speaker at events organised by Messe D\u00fcsseldorf (EuroShop and EuroCIS), the EHI and further industry conferences. His reports are regularly published by trade magazines and online retail industry media.\",\"sameAs\":[\"http:\\\/\\\/www.retail-optimiser.de\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/joachimpinhammer\\\/\"],\"url\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/author\\\/joachimpinhammer-english\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Amazon detects damaged goods with AI - Retail Optimiser","description":"Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/","og_locale":"en_US","og_type":"article","og_title":"Amazon detects damaged goods with AI - Retail Optimiser","og_description":"Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities.","og_url":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/","og_site_name":"Retail Optimiser","article_published_time":"2023-06-07T14:43:31+00:00","article_modified_time":"2023-06-07T14:45:47+00:00","og_image":[{"width":1024,"height":683,"url":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2023\/06\/Amazon_Mitarbeiter_1024.jpg","type":"image\/jpeg"}],"author":"Joachim Pinhammer","twitter_card":"summary_large_image","twitter_creator":"@RetailOptimiser","twitter_site":"@RetailOptimiser","twitter_misc":{"Written by":"Joachim Pinhammer","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/#article","isPartOf":{"@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/"},"author":{"name":"Joachim Pinhammer","@id":"https:\/\/retail-optimiser.de\/en\/#\/schema\/person\/78a871c954eba67798473ce83d605dae"},"headline":"Amazon detects damaged goods with AI","datePublished":"2023-06-07T14:43:31+00:00","dateModified":"2023-06-07T14:45:47+00:00","mainEntityOfPage":{"@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/"},"wordCount":315,"image":{"@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2023\/06\/Amazon_Mitarbeiter_1024.jpg","keywords":["Amazon","Amazon Robotics"],"articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/","url":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/","name":"Amazon detects damaged goods with AI - Retail Optimiser","isPartOf":{"@id":"https:\/\/retail-optimiser.de\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/#primaryimage"},"image":{"@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2023\/06\/Amazon_Mitarbeiter_1024.jpg","datePublished":"2023-06-07T14:43:31+00:00","dateModified":"2023-06-07T14:45:47+00:00","author":{"@id":"https:\/\/retail-optimiser.de\/en\/#\/schema\/person\/78a871c954eba67798473ce83d605dae"},"description":"Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities.","breadcrumb":{"@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/#primaryimage","url":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2023\/06\/Amazon_Mitarbeiter_1024.jpg","contentUrl":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2023\/06\/Amazon_Mitarbeiter_1024.jpg","width":1024,"height":683,"caption":"AI helps Amazon to ensure that only flawless goods will be shipped. (Photo: Amazon)"},{"@type":"BreadcrumbList","@id":"https:\/\/retail-optimiser.de\/en\/amazon-detects-damaged-goods-with-ai\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/retail-optimiser.de\/en\/"},{"@type":"ListItem","position":2,"name":"Amazon detects damaged goods with AI"}]},{"@type":"WebSite","@id":"https:\/\/retail-optimiser.de\/en\/#website","url":"https:\/\/retail-optimiser.de\/en\/","name":"Retail Optimiser","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/retail-optimiser.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/retail-optimiser.de\/en\/#\/schema\/person\/78a871c954eba67798473ce83d605dae","name":"Joachim Pinhammer","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2020\/05\/Joachim_Pinhammer_rund_220x219px-150x150.jpg","url":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2020\/05\/Joachim_Pinhammer_rund_220x219px-150x150.jpg","contentUrl":"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2020\/05\/Joachim_Pinhammer_rund_220x219px-150x150.jpg","caption":"Joachim Pinhammer"},"description":"Joachim Pinhammer supports retail and technology companies with consulting and marketing expertise. He was Senior Analyst and Research Director Retail Technology at the London-based analyst group Planet Retail. Prior to that, he was the global marketing director for the retail division of Wincor Nixdorf (now Diebold Nixdorf). Joachim Pinhammer is a regular speaker at events organised by Messe D\u00fcsseldorf (EuroShop and EuroCIS), the EHI and further industry conferences. His reports are regularly published by trade magazines and online retail industry media.","sameAs":["http:\/\/www.retail-optimiser.de","https:\/\/www.linkedin.com\/in\/joachimpinhammer\/"],"url":"https:\/\/retail-optimiser.de\/en\/author\/joachimpinhammer-english\/"}]}},"_links":{"self":[{"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/posts\/13787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/comments?post=13787"}],"version-history":[{"count":3,"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/posts\/13787\/revisions"}],"predecessor-version":[{"id":13790,"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/posts\/13787\/revisions\/13790"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/media\/13780"}],"wp:attachment":[{"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/media?parent=13787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/categories?post=13787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/retail-optimiser.de\/en\/wp-json\/wp\/v2\/tags?post=13787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}