{"id":21413,"date":"2025-04-03T13:47:07","date_gmt":"2025-04-03T11:47:07","guid":{"rendered":"https:\/\/retail-optimiser.de\/kiko-milano-implements-adyens-unified-payment-platform\/"},"modified":"2025-04-03T13:48:39","modified_gmt":"2025-04-03T11:48:39","slug":"kiko-milano-implements-adyens-unified-payment-platform","status":"publish","type":"post","link":"https:\/\/retail-optimiser.de\/en\/kiko-milano-implements-adyens-unified-payment-platform\/","title":{"rendered":"Kiko Milano implements Adyen\u2019s unified payment platform"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21413\" class=\"elementor elementor-21413 elementor-21406\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b9723a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8b9723a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-526db15\" data-id=\"526db15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-448ca94 elementor-widget elementor-widget-text-editor\" data-id=\"448ca94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kiko Milano has adopted Dutch provider Adyen\u2019s Unified Commerce payment platform across its physical and online stores. With this, the Italian cosmetics retailer aims to enhance the payment platform by streamlining transactions from various sources. Adyen\u2019s solution was successfully integrated in less than nine months with Kiko Milano\u2019s existing POS platform, New Black&#8217;s EVA POS, which is installed on all 10,000 terminals across the more than 1,000 Kiko stores.<\/p>\n<p>The technical solution incorporated the adoption of new payment technologies, including mobile POS terminals from Adyen and the Tap To Pay feature on iPhones, ensuring a fast and seamless checkout process. This has resulted in improved conversion rates and a notable increase in digital payments made in store.<\/p>\n<p>Additionally, the unified payment platform has allowed the retailer to consolidate its fragmented customer data, thereby strengthening customer insights and, ultimately, customer engagement. \u201cThe payment data of our customers is one of the key attributes of understanding the preferences of our customers from products to channels,\u201d highlights Keveh Vahabi Chief Information Officer at Kiko Milano: \u201cIt has enabled us to enrich our customer profiles with relevant information about payment habits, allowing us to develop more targeted marketing strategies in line with their preferences\u201d.<\/p>\n<h3><strong>Accommodate local payment preferences<\/strong><\/h3>\n<p>The solution also empowers the Italian retailer to cater to the specific payment preferences of each of the 70 markets it operates in, while optimising operational efficiency and enhancing transaction management. \u201cPayment availability is crucial for global expansion. Flexibility and scalability permit us to enter into the market in a very simple way,\u201d says Cristina Casa, Kiko Milano\u2019s Chief Retail Officer.<\/p>\n<p>Adyen\u2019s localised payment methods, including Alipay and WeChat Pay, support the Kiko Milano operations in a wide range of markets, including Europe, the UAE, the US, and Hong Kong. Looking ahead, the beauty retailer intends to further strengthen its partnership with Adyen to support its store expansion plans, stay ahead of emerging trends, and continuously improve its customer experience.<\/p>\n<h3><strong>Adyen chosen by leading beauty retailers<\/strong><\/h3>\n<p>Kiko Milano joins a growing list of beauty retailers that adopted Adyens Unified Commerce payment platform, including Rituals Cosmetics from the Netherlands and the Australian-based Aesop. Adyen highlights that its solution offers seamless integration with leading technology platforms such as Salesforce, Oracle, GK, SAP, and Microsoft Dynamics.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Kiko Milano has adopted Dutch provider Adyen\u2019s Unified Commerce payment platform across its physical and online stores. With this, the Italian cosmetics retailer aims to enhance the payment platform by streamlining transactions from various sources. <\/p>\n","protected":false},"author":10,"featured_media":21409,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[36],"tags":[2107,2415,2413,2414],"class_list":["post-21413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en","tag-adyen-en","tag-aesop-en","tag-kiko-milano-en","tag-rituals-cosmetics-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kiko Milano implements Adyen\u2019s unified payment platform - Retail Optimiser<\/title>\n<meta name=\"description\" content=\"Italian cosmetics retailer Kiko Milano has integrated Adyen\u2019s Unified Commerce payment platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/retail-optimiser.de\/en\/kiko-milano-implements-adyens-unified-payment-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kiko Milano implements Adyen\u2019s unified payment platform - 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