{"id":22422,"date":"2025-08-18T10:00:12","date_gmt":"2025-08-18T08:00:12","guid":{"rendered":"https:\/\/retail-optimiser.de\/guest-feature-solutions-to-drive-the-growth-of-self-service-kiosks\/"},"modified":"2025-08-18T10:10:59","modified_gmt":"2025-08-18T08:10:59","slug":"guest-feature-solutions-to-drive-the-growth-of-self-service-kiosks","status":"publish","type":"post","link":"https:\/\/retail-optimiser.de\/en\/guest-feature-solutions-to-drive-the-growth-of-self-service-kiosks\/","title":{"rendered":"Guest Feature: Solutions to drive the growth of self-service kiosks"},"content":{"rendered":"\t\t
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Without a doubt, the rise in online ordering across multiple channels is resulting in greater demand for self-service kiosks. In retail, they support applications such as endless aisle, self-checkout and store returns. In hospitality, their role expands to the collection and delivery of food and beverages, acting as a cost-effective solution for restaurants and a convenient option for customers.<\/p>\n

Thanks to their inherent versatility alongside a desire by businesses to reduce their cost base, kiosks have for many become part of an overall omnichannel customer engagement strategy. Users benefit from reduced waiting times and the potential for a highly personalised customer service.<\/p>\n

Moreover, with a far more informed and tech-savvy customer, retailers and hospitality venues are having to provide a seamless shopping experience across a widening range of connected channels and social platforms. Point of sale has to successfully cater to the needs of the customer who is looking to use a variety of channels and is seeking not simply a product, solution or service but a highly engaging experience. This is where interactive self-service kiosks have an important role to play in tomorrow\u2019s omnichannel world.<\/p>\n

Key considerations when designing a kiosk<\/strong><\/h3>\n

There are a number of factors to take into consideration when designing a kiosk. Given the range of components required encompassing hardware, software, screen, payment terminal and operating system as well as the kiosk housing itself, established partnerships with different suppliers ensure successful design and installation. Further considerations include where the kiosk is to be located and customers who will be using the kiosk in order to allow for ease of access and use. Latest legislation such as the text-to-speech solution due to become mandatory in 2025 also needs to be considered. Moreover, businesses have to assess how staff can be effectively redeployed and how this can offer the potential for enhanced customer service in other areas of the organisation.<\/p>\n

With over thirty years\u2019 experience and expertise in the kiosk industry and an unrivalled reputation for reliability, Star Micronics is a leading installer of packaged and modular specialist kiosk printing solutions with an extensive range of industry-leading products. Providing support for traditional PCs and tablet POS, the manufacturer has developed long-standing partnerships with a number of major kiosk manufacturers, while supporting its iOS, Android, Windows, and ChromeOS tablet software partners with kiosk integrations.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Discover now how Star solutions can optimise your company<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\t\tClick here\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Printing solutions for optimal performance<\/strong><\/h3>\n

Designing the printer to fit perfectly into a kiosk during the initial design stage not only maximises space but ensures optimal performance, particularly with regard to paper path. A high-quality printer is pivotal to the reliable operation of the kiosk. Star is actively aiding the development of new generation, compact tablet terminals with a wide range of solutions offering connectivity at every level. A printer that is equipped for remote printing of orders, tickets and labels directly from a web server to connected printers located in the store or venue is key and even more so if the printer can be remotely managed from any location.<\/p>\n

In addition to its compact mechanisms, Star\u2019s robust packaged printers offer ease of installation, a variety of interface options and are CloudPRNT\u2122 compatible for internet connected services \u2013 making them ideal for self-service kiosks where staff are present to replenish print media. Driven by their lower cost compared to the modular open frame printer as well as ease to install, use and maintain, the packaged printer often successfully bridges the gap between a compact footprint and ease of use.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Star\u2019s packaged printers such as the mC-Print series offer ease of installation, a variety of interface options and are CloudPRNT™ compatible for internet connected services \u2013 making them ideal for self-service kiosks where staff are present to replenish print media. Its compact mechanisms including the SK5-31 are designed for simple integration and are suitable for reliable unattended and self-service kiosk applications. (Photo: Star Micronics)<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Star\u2019s technical expertise<\/strong><\/h3>\n

Star\u2019s technical expertise and support ensures developers can integrate Star printers with a consistent experience. Its sophisticated drivers support industry standards from all major desktop and tablet operating systems, while Star prides itself on the quality of its Software Development Kits (SDKs), source code and technical manuals available to developers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Without a doubt, the rise in online ordering across multiple channels is resulting in greater demand for self-service kiosks. In retail, they support applications such as endless aisle, self-checkout and store returns. In hospitality, their role expands to the collection and delivery of food and beverages, acting as a cost-effective solution for restaurants and a convenient option for customers. <\/p>\n","protected":false},"author":57,"featured_media":22408,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1786,35],"tags":[2529],"class_list":["post-22422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advertorial-en-3","category-reports-en","tag-star-micronics-en"],"yoast_head":"\nGuest Feature: Solutions to drive the growth of self-service kiosks<\/title>\n<meta name=\"description\" content=\"Without a doubt, the rise in online ordering across multiple channels is resulting in greater demand for self-service kiosks\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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