{"id":9091,"date":"2022-04-11T17:28:28","date_gmt":"2022-04-11T15:28:28","guid":{"rendered":"https:\/\/retail-optimiser.de\/valora-offers-24-7-shopping-in-hybrid-store\/"},"modified":"2022-06-15T16:06:47","modified_gmt":"2022-06-15T14:06:47","slug":"valora-offers-24-7-shopping-in-hybrid-store","status":"publish","type":"post","link":"https:\/\/retail-optimiser.de\/en\/valora-offers-24-7-shopping-in-hybrid-store\/","title":{"rendered":"Valora offers 24\/7 shopping in hybrid store"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9091\" class=\"elementor elementor-9091 elementor-9039\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-683e9bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"683e9bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b8d2c9\" data-id=\"3b8d2c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3900dad elementor-widget elementor-widget-text-editor\" data-id=\"3900dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the converted ServiceStore DB of Swiss retailer Valora at D\u00fcsseldorf&#8217;s central station, customers can now shop around the clock, seven days a week. During normal business hours, staff from the retail company are present during the day, while the store runs completely autonomously at night. During times without staff presence, shoppers gain access to the hybrid store via the 24\/7 ServiceStore app. Customers scan and pay for their selected items of the store exclusively via the app on their smartphone.<\/p><p>Around the clock, customers can buy confectionery, salty snacks, drinks, tobacco products and coffee in Valora&#8217;s DB Store. During night-time operations, cigarettes and alcohol are only dispensed via vending machines. These verify compliance with the strict legal requirements.<\/p><p>In autonomous night mode, the sales area of the convenience store is 41 square metres; during the day, staff expand the store to 76 square metres. Exclusively during the day, the staff of the retail company sell additional baked goods in the larger area, accept lottery tickets and enable the e-loading of prepaid credit or gift cards.<\/p><h3><strong>During the night, the app controls access<\/strong><\/h3><p>To access the store outside staff presence hours, customers download the 24\/7 ServiceStore app onto their smartphone. In the app, they register with their personal data, an e-mail address and telephone number. Shoppers also enter the details of their credit card (Visa \/ Mastercard) or PayPal as their preferred payment method and store these in the app.<\/p><p>Customers gain access to the store at night by scanning a QR code at the entrance with the 24\/7 ServiceStore app. This is how shoppers identify themselves to the retailer. The interaction of app use and the use of CCTV is intended to keep shrinkage as small as possible during autonomous night-time operation.<\/p><h3><strong>Receipt by email <\/strong><\/h3><p>Via the 24\/7 ServiceStore app, customers scan the barcodes of the items they want to buy in the store. These appear in the shopping basket of the app on the customer&#8217;s smartphone. When shoppers leave the ServiceStore, they complete their purchase via the payment button in the app. They receive a shopping receipt by e-mail.<\/p><p>Valora deploys the hybrid solution of the newly opened D\u00fcsseldorf&#8217;s central station store, also at four 24\/7 outlets of its Avec banner operation in Switzerland. Another will follow shortly at the Tamoil Service Station in Schlieren, in the canton of Zurich, Switzerland. Valora sees great potential in such hybrid solutions, as existing stores need only to be equipped with the appropriate technology and integrated into the app.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8fd0201 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fd0201\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d16896\" data-id=\"3d16896\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-943a984 elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"943a984\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_1024.jpg.webp\" alt=\"Customers scan items at ServiceStore DB in D\u00fcsseldorf with the 24\/7 ServiceStore app. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">Customers scan items at ServiceStore DB in D\u00fcsseldorf with the 24\/7 ServiceStore app. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_3_1024.jpg.webp\" alt=\"While staff remain in the convenience store during the working hours every day of the week, the store switches to autonomous operation at night. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">While staff remain in the convenience store during the working hours every day of the week, the store switches to autonomous operation at night. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_4_1024.jpg.webp\" alt=\"A large information board at the entrance of the store explains to customers step by step how they can also shop outside opening hours. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">A large information board at the entrance of the store explains to customers step by step how they can also shop outside opening hours. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_5_1024.jpg.webp\" alt=\"To gain access to the store, customers have to scan a QR code at the entrance using the 24\/7 ServiceStore app. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">To gain access to the store, customers have to scan a QR code at the entrance using the 24\/7 ServiceStore app. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_6_1024.jpg.webp\" alt=\"Shoppers can buy chilled drinks around the clock in the ServiceStore. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">Shoppers can buy chilled drinks around the clock in the ServiceStore. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_8_1024.jpg.webp\" alt=\"The self-service coffee bar is available to customers around the clock at the ServiceStore DB in D\u00fcsseldorf. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">The self-service coffee bar is available to customers around the clock at the ServiceStore DB in D\u00fcsseldorf. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_7_1024.jpg.webp\" alt=\"A Tobaccoland vending machine checks compliance with legal requirements for the dispensing of cigarettes in autonomous 24\/7 operation. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">A Tobaccoland vending machine checks compliance with legal requirements for the dispensing of cigarettes in autonomous 24\/7 operation. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_1_1024.jpg.webp\" alt=\"During the day, freshly prepared bakery items, high-proof alcoholic beverages and a wider range of tobacco products are also sold by staff in the enlarged retail space. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">During the day, freshly prepared bakery items, high-proof alcoholic beverages and a wider range of tobacco products are also sold by staff in the enlarged retail space. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/retail-optimiser.de\/wp-content\/smush-webp\/2022\/04\/Valora_9_1024.jpg.webp\" alt=\"Sales staff taking lottery tickets from customers during the working hours of the day. (Photo: Retail Optimiser)\" \/><figcaption class=\"elementor-image-carousel-caption\">Sales staff taking lottery tickets from customers during the working hours of the day. (Photo: Retail Optimiser)<\/figcaption><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e2f431 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e2f431\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7edc4d9\" data-id=\"7edc4d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In the converted ServiceStore DB of Swiss retailer Valora at D\u00fcsseldorf&#8217;s central station, customers can now shop around the clock, seven days a week. During normal business hours, staff from the retail company are present during the day, while the store runs completely autonomously at night. During times without staff presence, shoppers gain access to the hybrid store via the 24\/7 ServiceStore app. Customers scan and pay for their selected items of the store exclusively via the app on their smartphone.<\/p>\n","protected":false},"author":3,"featured_media":9042,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[36],"tags":[794,304,302],"class_list":["post-9091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en","tag-deutsche-bahn","tag-tobaccoland-en","tag-valora-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Valora offers 24\/7 shopping in hybrid store - Retail Optimiser<\/title>\n<meta name=\"description\" content=\"In the converted ServiceStore DB of Swiss retailer Valora at D\u00fcsseldorf&#039;s central station, customers can now shop around the clock, seven days a week.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/retail-optimiser.de\/en\/valora-offers-24-7-shopping-in-hybrid-store\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Valora offers 24\/7 shopping in hybrid store - Retail Optimiser\" \/>\n<meta property=\"og:description\" content=\"In the converted ServiceStore DB of Swiss retailer Valora at D\u00fcsseldorf&#039;s central station, customers can now shop around the clock, seven days a week.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/retail-optimiser.de\/en\/valora-offers-24-7-shopping-in-hybrid-store\/\" \/>\n<meta property=\"og:site_name\" content=\"Retail Optimiser\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-11T15:28:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-15T14:06:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/retail-optimiser.de\/wp-content\/uploads\/2022\/04\/Valora_2_1024.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Annette B\u00f6hm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RetailOptimiser\" \/>\n<meta name=\"twitter:site\" content=\"@RetailOptimiser\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Annette B\u00f6hm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/valora-offers-24-7-shopping-in-hybrid-store\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/valora-offers-24-7-shopping-in-hybrid-store\\\/\"},\"author\":{\"name\":\"Annette B\u00f6hm\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/#\\\/schema\\\/person\\\/c8dbc1cee5f2849fa34a800711da7b93\"},\"headline\":\"Valora offers 24\\\/7 shopping in hybrid store\",\"datePublished\":\"2022-04-11T15:28:28+00:00\",\"dateModified\":\"2022-06-15T14:06:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/valora-offers-24-7-shopping-in-hybrid-store\\\/\"},\"wordCount\":620,\"image\":{\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/valora-offers-24-7-shopping-in-hybrid-store\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/retail-optimiser.de\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/Valora_2_1024.jpg\",\"keywords\":[\"Deutsche Bahn\",\"Tobaccoland\",\"Valora\"],\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/valora-offers-24-7-shopping-in-hybrid-store\\\/\",\"url\":\"https:\\\/\\\/retail-optimiser.de\\\/en\\\/valora-offers-24-7-shopping-in-hybrid-store\\\/\",\"name\":\"Valora offers 24\\\/7 shopping in hybrid store - 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