Netto Marken-Discount, part of Edeka Group, took an innovation-led step to make shrink measurable – without slowing the checkout experience. The discounter's deployment of AI-powered computer vision from Trigo has just earned Netto the Reta Award 2026 in the Artificial Intelligence category, with Trigo recognised as Top Supplier Retail 2026. But the award matters less than what the technology revealed…
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When analysing documented thefts in retail, Trigo found that 76 per cent of incidents were concentrated at self-checkouts. However, what was significant was how these thefts took place. In the case of high-value product categories, hiding was the method of theft used almost every time. It was not a missed scan or a barcode swap. It was those items that…
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