Edeka

German retailers see the greatest need for action in the use of mobile devices with checkout functions as well as self-checkouts and self-scanning systems. This is the result of EHI’s study POS Systems 2022. Overall, the number of cash registers used in retail is continuously decreasing. At the same time, systems are faced with growing tasks.

Metro is introducing self-scanning with customers' smartphones in its wholesale stores. Software from start-up Nomitri uses visual AI and the camera of the smartphone to detect potential fraud and generate personalised offers.

The grocery retail industry sees an massive increase in number of companies offering self-scanning with mobile devices. According to a study by Retail Banking Research (RBR), retailers already offer their customers in 32,000 sales outlets worldwide to scan items as they shop. In 80 percent of those stores, shoppers can scan with their own smartphones.

Since January 2020, retailers and restaurants in Germany have been legally obliged to issue receipts, a major annoyance for the industry. Digital receipts are a way to avoid the additional burden on the environment.

In the first fully automated 24/7 store of Edeka Südwest at the railway station in Renningen, a robotics system from the Stuttgart start-up Smark picks the goods from the back area.

Kroger is testing smart shopping carts from New York start-up Caper. Retailers around the world are increasingly testing computerised shopping carts, from a wide variety of providers.

Edeka merchant Stefan Popp is the first retailer to use the technology of Israeli Bizerba partner Supersmart in Germany. In his E-Center in Würzburg, Popp has had the intelligent validation of self-scanning by its customers installed not only for the verification of items in shopping trolleys but also for those in shopping baskets.