dm Drogeriemarkt

dm Drogeriemarkt provides its own ChatGPT variant called dmGPT for employees at the company headquarters. The Retail Optimiser spoke with Andreas Gessner from dm Tech about the AI chatbot, which runs on dm's infrastructure to ensure data sovereignty. The solution is to be expanded step by step for all company divisions.

US convenience store operator Casey's General Stores will use Relex Solutions to optimise inventory, demand planning and space planning.

Germany's largest retail organisation, Edeka Group, will optimise the orders and stocks of all its stores and distribution centres with the AI-based software platform of Relex. The decision represents a Copernican shift in the Edeka Group's IT strategy. Until now, the German retail giant has managed its inventory management systems exclusively with SAP and SAP partner solutions.

Tegut will be one of the first retailers in Europe to optimise its prices, stocks, floor space and shelf placement from a unified sales forecast. To achieve this, the Fulda-based grocery store chain, which is part of Migros Zurich, will implement Relex's AI-based solution together with Competera's price optimisation tool. For SAP, the decision is a bitter blow: for more…

Following many years of cooperation, Dutch instore technology provider Pan Oston has taken over all shares of Swiss POS hardware specialist 4POS AG as of 1 December 2022. Both companies will nevertheless continue to serve the European market under their own brands and with their respective employees.

Numerous German retail companies offer their customers self-scanning via smartphone app or proprietary hand-held scanners. However, a study by the EHI Retail Institute shows that the offer is rarely taken up. At an event of Self-Checkout Initiative at the EHI Technology Days in Bonn this week, retail representatives discussed the topic controversially. Drugstore operator dm plans to launch self-scanning in…

Drugstore operator dm will equip around 700 of its stores with pick-up stations by the middle of next year. During opening hours, online orders can be picked up contactless via self-service and without waiting times.

dm Drogeriemarkt is currently testing self-checkouts from Pan Oston in four selected stores in Germany. At the self-checkouts, customers can only pay with credit or giro cards. The Karlsruhe-based company confirmed to Retail Optimser that around 100 more dm stores in Germany will also be equipped with self-checkouts this summer.

Relex Solutions has acquired Formulate, a Swedish promotion planning and analytics company. One of the joint users of Formulate and Relex is the Swedish Coop, whose Värmland region is one of Relex's early customers in the field of inventory optimisation, but also staff planning.

dm Drogeriemarkt has chosen US-based Product Lifecycle Management (PLM) specialist Centric Software to develop and manage its private label brands collaboratively with the manufacturers.