News

Rossmann is expanding the use of Service Now’s workflow automation platform to further fields to support its staff more efficiently through standardised, transparent service and support processes.

Home Depot has acquired start-up Simpl Automation. Under the name Adaptiv ASRS, the company – founded in 2023 in Waltham, Massachusetts – developed a modular, AI-powered automated storage and retrieval system that works at case level. This technology is expected to enable the US DIY retailer’s distribution centres to operate faster and more efficiently in future.

The Heart of England Co-operative has implemented the solution from UK-based Cybake in its 38 stores to improve the freshness and availably of goods in its in-store bakery and food-to-go operations.

Obi will install 2600 large-format displays on pedestals in the aisles of its stores. The first 1000 of these 55-inch displays are set to be installed this year — in company-owned stores across Germany, Austria, and Switzerland. Cologne-based company Ben Hur, which specializes in large digital advertising screens, will supply and commission the pedestals.

Primark has launched its first customer mobile app in the UK, aiming to make it easier for shoppers to browse products and use the fast fashion retailer’s Click & Collect services. It also offers real-time stock checks and specific store information.

Independent Edeka retailer Kim-David Eggert has fitted his store in Sörup, Schleswig-Holstein, with technologies from Anystore. The solutions from the Austrian smart store specialist, formerly known as Eccovia, are designed to enable autonomous operation outside regular opening hours.

Douglas is continuing to drive forward the use of AI and plans to integrate a new chatbot into its digital offerings. In future, beauty specialist intends to use the AI chatbot to respond efficiently to customer service enquiries and provide personalised product recommendations with the help of GK Air.

London-based fashion brand All Saints has chosen Impact Analytics’ AI-based platform to modernise its buying and merchandising planning. Backed by these technologies, the company aims to make faster, smarter and more connected decisions.

Global Retail, the Carrefour Group franchisee in Israel, has signed a contract with A2Z Cust2Mate valued at approximately 50 million US-Dollar, to deploy 4,000 smart carts across Carrefour Israel stores, alongside a data, retail media and digital services collaboration.

Walmart de México y Centroamérica is accelerating the digital transformation of its stores by implementing technology from Vusion. The company plans to fully equip its Walmart Express stores with the EdgeSense connected-store platform by the end of the year.