News

Trouble for online shops: This morning, customers were again temporarily unable to access retail websites. Rewe Group's online shop was affected, as were Oetker's Flaschenpost, Knuspr and many others. Amazon and the online shops of Wolt and Bofrost, on the other hand, remained accessible. At 10:15 am, however, the problem seemed to have been resolved. Presumably, the internet service Cloudflare…

The retail company Georg Jos. Kaes is piloting a project in one of its V-Markt stores in Northern Munich to see how redesigning the checkout area can improve customer experience and efficiency at the checkout. From February to April 2026, RNG member Georg Jos. Kaes will be testing various stationary and mobile self-checkout systems at the Munich location with technology…

Travel retail specialists Gebr. Heinemann have launched a new project to revamp their POS software – this time with Diebold Nixdorf as the solution provider. According to information of The Retail Optimiser, the solution is set to replace the LS One system from Icelandic retail specialists LS Retail, which was acquired by Aptos in 2021.

Kroger Precision Marketing, the retail media and advertising division of US-American retailer Kroger, has unveiled a series of enhancements to its proprietary data platform. These focus on advanced automation, applied artificial intelligence and expanded self-service capabilities.

DIY retailer Obi has introduced electronic shelf price labels from VusionGroup in selected product ranges in around 200 of its German stores. The introduction is part of an extensive digitalisation project of the DIY retailer, which also includes the introduction of McKinsey's Periscope price optimisation solution.

Lekkerland, the convenience division of Rewe Group, proves the maturity of its smart box concept based on AiFi technology with key figures from the 24/7 high-frequency operation at Frankfurt Airport.

US supermarket operator Kroger has announced to close three of eight logistics facilities for its online business, which are equipped with Ocado automation technology, in January 2026. Other locations are also under review. However, the company intends to maintain those in regions with high demand. In addition, the company is stepping up its collaboration with delivery services Instacart, Doordash and…

Slowly but surely, electronic shelf labels (ESL) are also becoming widespread in the United Kingdom. With Lincolnshire Co-op, another regional retail company has now decided to equip 100 stores with digital labels by the end of the year.

Rewe Group has equipped its new flagship Penny store, the most sustainable store of its discount banner operation in Austria, with Zumtobel's holistic, recyclable LED lighting system. Located in Weiden am See in Burgenland, the store combines timber construction, a biodiversity-oriented outdoor space concept and efficiently designed building technology with a revamped store layout.

Rossmann has commissioned Diebold Nixdorf (DN) to provide managed services for operation and monitoring of its store technologies. The implementation of the Service Now platform in September this year is intended to digitise and simplify internal service processes between stores and headquarters.