Reports

Retail companies in the German speaking countries are already achieving efficiency gains, as demonstrated by practical examples of artificial intelligence at the checkout processes at Netto, at Rewe Group and in store layout planning at Rossmann. The use of AI in sales support and task management at M-Preis demonstrates how the technology makes employees’ work easier. AI also provides tips…

Seamless checkouts are one of the most important topics for many retailers. With professional consulting and planning, mistakes that would require correction and cause high costs can be avoided from the outset. When retailers rely on advisory services based on data-driven analysis, extensive experience and the provision of open, modular solutions, introducing new checkout technologies can potentially deliver significant improvements…

Retail companies today have unprecedented opportunities to use technology to bring their customers out of anonymity and to gain valuable data about individual purchasing behaviour. If retail companies succeed in consistently using customer data collected at various touchpoints, they create ideal conditions for completely transforming the way they do business and communicate with their customers.

There is no doubt that the extent and manner in which people get around will change rapidly in the coming years, as will the way in which goods are transported. Filling station operators will have to adapt to this. The oil companies, like the food wholesalers that supply them, are aware that the rapid activation of new services requires a…

Using Bayard's Byrd technology, the Douglas Group has optimised its master data procurement consistently across its bricks and mortar and e-commerce businesses. The solution enables Europe's leading omnichannel premium beauty provider to carry out automated quality checks of product content from its suppliers.

Modern technologies are an indispensable part of progress for companies that want to gain a competitive edge in the fast-paced retail environment. This is because digital solutions and the development of AI and automation should contribute to greater efficiency: for example, the American fashion company Vera Bradley increased the on-time completion of company tasks from 40 to 95 per cent…

The atmosphere was excellent last night at Dr Thompson’s Seifenfabrik in Düsseldorf: Top IT managers from Edeka Group, Tegut, Rewe Group, Schwarz Group, Douglas, Benetton and many more had every reason to celebrate with their technology providers. Yesterday, EHI Retail Institute honoured the winners of the Retail Technology Awards Reta for the 17th time as part of Eurocis 2024. The…

Retailers have long recognised the considerable potential of self-service technology. At the same time, retailers are recording an increasing number of inventory discrepancies. To counteract this trend in the self-service area, Diebold Nixdorf now offers its customers one of the most comprehensive AI-powered solutions to protect against shrinkage in the self-service area and beyond.

A new wave of changes in shopper behavior is hitting retailers. Two large-scale studies conducted by Retail Insight demonstrate that on the one hand, retail customers complain about an increasing number of products being out-of-stock in-store. On the other hand, shoppers want retailers to reduce their environmental impact and significantly reduce food waste.

Food waste is a major problem. In Germany alone, 11 million tonnes of food ended up being thrown away in 2020, according to the National Statistics Office. Of this, 7 per cent (0.8 million tonnes) came from the retail sector. To combat food waste, 14 major German wholesale and grocery retailers signed an agreement with the Federal Ministry of Food…