Aldi Süd is expanding its collaboration with Instacart in the USA. Customers can now also use the quick service provider's app in Aldi stores to make shopping easier. The software promises the discounter a uniform view of customer behaviour across online and offline channels. Click & Collect is also set to become easier and more efficient for employees.
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Aldi Süd has agreed a multi-year collaboration with professional services provider Genpact in the USA and Australia. In these countries, the discounter is piloting the introduction of its new, predominantly SAP-based technology landscape under the project name Ahead.
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