Joachim Pinhammer

Joachim Pinhammer supports retail and technology companies with consulting and marketing expertise. He was Senior Analyst and Research Director Retail Technology at the London-based analyst group Planet Retail. Prior to that, he was the global marketing director for the retail division of Wincor Nixdorf (now Diebold Nixdorf). Joachim Pinhammer is a regular speaker at events organised by Messe Düsseldorf (EuroShop and EuroCIS), the EHI and further industry conferences. His reports are regularly published by trade magazines and online retail industry media.
News

Carrefour tests Cust2Mate’s smart carts

Carrefour is piloting smart carts from Israeli manufacturer Cust2mate in Sainte Geneviève des Bois, near Paris. The smart trolley allows customers to shop without scanning and waiting at the checkout.

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Retail digitiser Hanshow brings Klaus Smets on board

Hanshow has recruited Klaus Smets as Vice President for the DACH region. The former Toshiba managing director is to drive the growth of the retail technology and ESL supplier in the region. Retail Optimiser spoke to him about the market for retail digitisation.

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Ikea implements omnichannel fulfilment solution Made4net worldwide

Ikea is modernising order management and fulfilment with software from Made4net and is rolling it out worldwide. Ingka Holding had acquired the logistics specialist in May this year.

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Amazon detects damaged goods with AI

Amazon is relying on AI to weed out damaged goods before they are shipped to customers. The e-commerce company is already using the inhouse developed solution in two of its fulfilment centres and plans to roll it out to ten more international facilities.

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Douglas accepts payments on the sales floor with S-Payment and GK

Douglas is piloting mobile checkout directly on the sales floor. Sales assistants use the S-Payment app on their smartphone. This is integrated with the GK POS software and allows PIN entry on the device's touchscreen.

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Walmart implements battery-free labels from SES Imagotag

Walmart is equipping 500 of its stores in the USA with a total of 60,000 Electronic Shelf Labels (ESLs) over the next 18 months. The retailer will deploy battery-free labels from SES Imagotag.

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Zalando brings virtual try-on to all outlets

Fashion retailer Zalando is enabling customers in its outlets to check the fit of a selected range of jeans using a 3D avatar. By testing the virtual fitting room, the company wishes to gain insights into customers’ usage in order to develop a scalable solution for the future.

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Aeon Stores Hong Kong automates cash processes with Glory

Aeon Stores Hong Kong is installing cash recycling systems from Glory. At its Aeon Style supermarket in the Whampoa shopping centre, the company has both automated cash payments at self-checkout as well as the cash office. More stores are planned to follow.

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Aldi Süd continues SCO with Diebold Nixdorf rollout swiftly

Aldi Süd is continuing its rollout of self-checkouts at great speed. Each week, about 50 newly opened or renovated stores in Germany, Switzerland, Great Britain, Australia and the USA deploy an average of three of the systems each. The technology comes from Diebold Nixdorf.

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Officeworks optimises demand planning with Relex

Officeworks optimises planning processes along the supply chain with software from Relex. With the move, the Australian office supplies retailer aims to achieve better availability of inventory and reduce operating costs.

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