Joachim Pinhammer

Joachim Pinhammer

Joachim Pinhammer supports retail and technology companies with consulting and marketing expertise. He was Senior Analyst and Research Director Retail Technology at the London-based analyst group Planet Retail. Prior to that, he was the global marketing director for the retail division of Wincor Nixdorf (now Diebold Nixdorf). Joachim Pinhammer is a regular speaker at events organised by Messe Düsseldorf (EuroShop and EuroCIS), the EHI and further industry conferences. His reports are regularly published by trade magazines and online retail industry media.
News

Next automates new fulfilment centre with Knapp

UK multichannel retailer Next is expanding logistics capabilities for its fast-growing online business. The company is automating its new fulfilment centre with technology from Austrian specialist Knapp.

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News

Brands4friends increases margin with Prudsys pricing software

Online shopping club Brands4friends has automated pricing for its entire product range with AIR Dynamic Pricing from Prudsys. The AI-based solution from the GK Software Group company has improved the retailer's margin by three percentage points.

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News

Scan&Pay app helps Coop Sweden after cyber attack

After last Friday's cyber-attack, Coop Sweden had to close almost all its stores. With the help of its Scan&Pay app and by updating POS systems, outlets can reopen step by step.

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News

Mobile self-scanning gains momentum

The grocery retail industry sees an massive increase in number of companies offering self-scanning with mobile devices. According to a study by Retail Banking Research (RBR), retailers already offer their customers in 32,000 sales outlets worldwide to scan items as they shop. In 80 percent of those stores, shoppers can scan with their own smartphones.

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Reports

Retailers want to offer digital receipts to all customers

Since January 2020, retailers and restaurants in Germany have been legally obliged to issue receipts, a major annoyance for the industry. Digital receipts are a way to avoid the additional burden on the environment.

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News

Edeka Nordbayern streamlines self-checkout with Pyramid and GK Software

Edeka Nordbayern offers its members a customised self-checkout solution. The compact systems come from Pyramid and work with software from GK.

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News

Walmart boosts employee efficiency using smartphones

Walmart is equipping 740,000 store employees with Samsung smartphones. With the in-house-developed Me@Walmart app, these are designed to help employees perform their daily tasks more efficiently and serve customers better.

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News

WMF boosts sales and customer loyalty with Prudsys AI-solution

WMF personalised its customer approach in newsletters and online shop with AI solutions from Prudsys. This boosted the click-through rate and significantly increased sales from recommendations.

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News

Lifvs unattended shops communicate prices with Pricer

Swedish chain of unattended C-stores Lifvs has started to deploy Pricer electronic shelf labels (ESLs) for price communication. Using cloud-based control system Pricer Plaza, the retailer can dynamically adjust prices centrally.

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News

DekaMarkt optimises grocery home deliveries with Centric

Dutch supermarket chain DekaMarkt has implemented solutions from Centric to handle online orders. With growing demand, the retailer was looking for ways to reduce costs and optimise delivery processes.

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