Reports

The way people shop has undergone a transformation in recent years. Many consumers have become more price-conscious and actively seek favourable offers. Simultaneously, customers have heightened expectations regarding sustainability, shopping experiences, and product availability and also want to choose independently how they pay for their purchases.

Regional co-operation Edeka Minden-Hannover relies on intelligent shopping trolleys from manufacturer Pentland Firth. The company has rolled out a total of 6,400 Easy Shoppers since 2019. The Retail Optimiser visited two of the company-owned stores and spoke to managers and customers about their experiences with the systems.

Africa’s largest retailer, The Shoprite Group, is currently upgrading its entire POS software architecture for around 2,500 stores with GK OmniPOS.

Thalia is the market-leading omnichannel bookseller in Germany, Austria, and Switzerland. With the installation of self-checkout terminals – as an addition to the manned cash register – the bookstore specialist wants to improve the shopping experience for customers and streamline internal processes.

According to recent studies, customers shop more often with retail companies and spend more money with those they experience as authentic. But what does that actually mean? How can retailers demonstrate authenticity across the entire buying journey? Renaud Marlière, Global Chief of Business Development of Asendia, provides some of the answers.

Companies in the retail and hospitality industries are facing major tasks in adapting their network of locations to the rapidly changing consumer behaviour. On 40 pages, this report by The Retail Optimisers and Targomo reveals how the experts in the industries face the challenges and what solutions are available. Not least, the efficient and intelligent use of data and AI…

In this report, The Retail Optimiser looks at the state of play for retailers in the DACH region and shows lighthouse examples of omnichannel projects from retailers that enable cost savings, growth of their business and an improvement of the customer journey all in one go.

For the 16th time, EHI Retail Institute this week announced the winners of the Retail Technology Awards Reta. The eight-member international jury of the award includes Retail Optimiser editors Björn Weber and Joachim Pinhammer as well as the publisher of the British trade magazine Retail Technology, Miya Knights.

Every year, almost 500,000 tonnes of food waste are caused in the retail sector in Germany alone, according to the UN Food Waste Index Report from last year. This is not only bad for the industry's image – the commercial damage caused by food being written off without sale is also immense. The problem has been recognised in retail companies,…

Coupons are a proven marketing tool for grocery retailers to boost sales and retain customers. But they are still far from being a sure bet. Swiss Coop shows how it can be done profitably: through intelligent personalisation of offers. Through several touchpoints, the Swiss-based retailer provides an online shop adapted to the personal interests of their customers and personalises the…