Shoppers at all Flying Tiger Copenhagen stores in the UK will be able to
scan and pay via Mishipay app. The Danish non-food discounter had already
successfully tested self-scanning with customers’ smartphone at its 30
outlets in Denmark, Sweden and Norway.
With Mishipay, customers can use their smartphone to scan their purchases.
In doing so, they receive extensive information on products scanned and
available special offers. Shoppers can always keep track of their spending
and pay cashless for their goods directly in the app without waiting at the
checkout.
Mishipay also works without an app
Unlike many other Scan&Go solutions, customers do not necessarily have
to download the Mishipay app before shopping. The system also works via
browser on the customer’s device. For this, they simply have to scan a QR
code and can then use all shopping and payment functions online.
Customers rate the system positively. They gave the Scan&Go application
an average of 4.74 out of 5 possible stars. Flying Tiger Copenhagen reports
that 100,000 customers had shopped with Mishipay in the first phase of the
deployment. CEO Martin Jermiin confirms that the company was able to
increase not only customer experience but also store efficiency.
Scan&Go users left the shops with on average 35% higher shopping
baskets. In addition, store employees have real-time access to information
on shopping behaviour and extensive analytics.
Mishipay’s Scan&Go technology is also used by grocery retailers Spar
and Eroski, duty-free group Dufry, French home improvement retailer Leroy
Merlin and lifestyle retailer Muji from Japan. Swiss software house Instore
Solutions, specialised in innovative store technologies, is implementing
Mishipay technology in the DACH region. Co-founder and COO Matthias Ernst
explains that the application can be integrated into existing loyalty
programmes within a few weeks using a software development kit.
