Diebold Nixdorf

Following a failed POS software rollout, global travel retailer Gebr. Heinemann has launched a new project – this time with Diebold Nixdorf as its solution provider. As The Retail Optimiser learnt, POS software from Swedish specialists Extenda was supposed to replace LS One from Icelandic retail specialists LS Retail, which was acquired by Aptos in 2021. However, this apparently failed.

Rossmann has commissioned Diebold Nixdorf (DN) to provide managed services for operation and monitoring of its store technologies. The implementation of the Service Now platform in September this year is intended to digitise and simplify internal service processes between stores and headquarters.

Having already proven itself in many pilot programs, Diebold Nixdorf’s AI-powered solution to combat shrink, Vynamic® Smart Vision I Shrink Reduction, is now being used live by the first German retailer. The software has recently been deployed for use at eight self-service checkouts at one of Edeka Paschmann’s supermarkets in Düsseldorf.

The independent Edeka retailer Paschmann from the Rhine-Ruhr region has equipped its self-checkouts in a first store with Diebold Nixdorf's Vision Recognition solution to prevent fraud. Its supermarket on Suitbertusstraße in Düsseldorf is the first store in Germany to use Diebold Nixdorf's Vynamic Smart Vision Shrink Reduction solution, which was originally developed by British start-up SeeChange.

Freiburg-based retailer and baker Johannes Ruf has installed self-checkouts (SCO) from Diebold Nixdorf in his new Beckesepp store in Waltershofen. The systems use AI technology to automatically recognise fruit and vegetables as well as perform age checks on restricted goods.

Fashion and homeware retailer Matalan will be the first user of the Visual Store Platform from Toshiba Global Commerce Solutions in the UK. The company plans to roll out the new solution to all its stores by spring 2026.

L. Stroetmann is replacing its existing Oracle checkout software with drs/Store from DRS deutsche Retail Services AG. The retailer’s board member Dr David Schüppler told The Retail Optimiser that the Edeka wholesaler and retailer's seven E-Centres and around 80 stores from affiliated independent retailers would be equipped with the new solution by the end of the year.

Deutsche Post wants to update its POS system across the board with solutions from Diebold Nixdorf. Diebold Nixdorf will supply the approximately 13,000 company-owned acceptance points and stores of DHL Group's subsidiary with new POS terminals and install them.

SAP has opened a new retail technology test store on the grounds of its headquarters in Walldorf. What may surprise visitors from the retail industry is the use of RFID on individual grocery items in SAP's new test store.

They are indispensable in many stores: self-checkouts (SCOs). Their number is growing steadily: from 2021 to 2023 alone, the number of stores offering mobile or stationary SCOs increased by 117%. This was shown by the EHI's SCO market survey from 2023. Retailers' interest in combining SCOs with AI solutions and using them in further store areas is also growing.