EHI Retail Institute

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RaceTrac enhances customer experience with GK

US petrol station and convenience store operator RaceTrac is implementing GK to improve its operations and customer loyalty. Yesterday, at the EHI Technology Days in Bonn (Germany), Tyler Grubbs, RaceTracs’s Executive Director of Digital and Store Technology, shared insights into the radical techology revamp of the petrol station group.

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Tom Tailor optimises prices with 7Learnings

Tom Tailor is using 7Learnings' AI-based solution to optimise pricing, initially in its online store. The project was presented today at the EHI Technology Days in Bonn.

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Kaufland automates picking with robotics from Vanderlande

Kaufland has taken its highly automated distribution centre in Geisenfeld fully into operation. It took more than three years to optimise the systems and to gradually put them into operation. The heart of the system is a picking solution from Vanderlande, which uses robotic arms to pick and push dry goods. Kaufland picks fruit and vegetables using a customer-specific development…

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Reports

From hype to store: AI arrives in retail

Retail companies in the German speaking countries are already achieving efficiency gains, as demonstrated by practical examples of artificial intelligence at the checkout processes at Netto, at Rewe Group and in store layout planning at Rossmann. The use of AI in sales support and task management at M-Preis demonstrates how the technology makes employees’ work easier. AI also provides tips…

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Guest Feature: Goodbye checkout queues – with new POS printers from Citizen

Innovative hardware is a prerequisite for effective processes. According to the EHI study POS Systems 2024, 80 per cent of respondents plan to change their checkout hardware in the next two years. Almost a quarter want to completely replace their checkout hardware. Printing in particular now offers new potential for saving time. This is because the new CT-S801III and CT-S851III…

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Reports

Reta Award 2024: The best retail technology solutions

The atmosphere was excellent last night at Dr Thompson’s Seifenfabrik in Düsseldorf: Top IT managers from Edeka Group, Tegut, Rewe Group, Schwarz Group, Douglas, Benetton and many more had every reason to celebrate with their technology providers. Yesterday, EHI Retail Institute honoured the winners of the Retail Technology Awards Reta for the 17th time as part of Eurocis 2024. The…

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Reports

Guest Feature: AI to combat shrinkage in retail

Retailers have long recognised the considerable potential of self-service technology. At the same time, retailers are recording an increasing number of inventory discrepancies. To counteract this trend in the self-service area, Diebold Nixdorf now offers its customers one of the most comprehensive AI-powered solutions to protect against shrinkage in the self-service area and beyond.

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CAS AG and Solace support retailers together

CAS AG and Solace have formed a partnership to jointly support retail companies with their omnichannel challenges. Through the cooperation, the Hamburg-based consultancy and the Canadian event mesh platform help companies to realise the real-time processing of product, inventory, customer, and receipt data more efficiently. This should allow customers to shop seamlessly across all sales channels. Solace’s event mesh platform…

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Mobile self-scanning is growing by leaps and bounds

The number of retail outlets allowing customers to scan items while shopping continues to grow significantly worldwide. According to research by UK market research and consultancy firm Retail Banking Research (RBR), the number of stores rose to 57,000 last year.

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Shufersal rolls out Shopic’s smart cart solution

Israels leading grocery retailer Shufersal has decided to rollout Shopic`s smart cart solution across its store network. “Over time, they are planning to equip all 200 stores with 800 square meters or more with our solution”, Raz Golan, CEO and Co-Founder of Shopic, told The Retail Optimiser at Euroshop in Düsseldorf. For the project, Shufersal was awarded with one of…

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