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Pepco launches in Germany with SCOs from Diebold Nixdorf

Polish retailer Pepco has opened its first store in Germany at the Boulevard Berlin shopping centre. Customers can pay there at four Diebold Nixdorf self-checkout systems. The fast-growing company plans to open more outlets in Germany this year, initially primarily in the east of the country. The retailer has already named Chemnitz as one of the next locations.

Pepco operates more than 2,500 shops in 16 European countries. The product range includes clothing, home textiles, toys, household goods and decorative items at low prices. The company already works with Diebold Nixdorf in several countries. Pepco uses self-checkout systems from the manufacturer also in Italy, Spain and Austria.

Checkout becomes flexible

Customers of the Berlin store can choose to pay at two traditional checkouts of the Diebold Nixdorf Beetle series or at one of the four self-checkouts. Here they can only pay cashless. Pepco’s decision in favour of this variant is in line with the trend. Shoppers at retail stores are increasingly paying by card or using their smartphone. However, due to the system’s modular design, the retailer can retrofit a cash module if necessary.

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Flexibility is vital for Pepco. Its everchanging product ranges require frequent changeovers on the shop floor. Currently, the four SCOs are concentrated in one checkout area. When the store wishes to direct the customer flow differently, it can reposition the self-service checkouts at any time. For this purpose, the retailer has placed the systems on rollers.

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Joachim Pinhammer

Joachim Pinhammer supports retail and technology companies with consulting and marketing expertise. He was Senior Analyst and Research Director Retail Technology at the London-based analyst group Planet Retail. Prior to that, he was the global marketing director for the retail division of Wincor Nixdorf (now Diebold Nixdorf). Joachim Pinhammer is a regular speaker at events organised by Messe Düsseldorf (EuroShop and EuroCIS), the EHI and further industry conferences. His reports are regularly published by trade magazines and online retail industry media.

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