If a delivery ordered online does not arrive on time or communication does not run smoothly, customer satisfaction drops immediately – and shoppers simply switch to competitors. To avoid such frustrations and provide a seamless experience, companies need to act now.
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Canada's largest alcoholic beverage retailer, Liquor Control Board of Ontario (LCBO), has selected GK Software's Cloud4Retail solution as part of its multi-year Future State Modernisation (FSM) transformation programme.
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Norway’s Norges Gruppen has selected Manhattan Associates’ warehouse management solution for its Meny supermarket banner operation. The retailer wants to better fulfil growing customer requirements in e-commerce. For the metropolis region of Oslo, it is currently building a fulfilment centre, scheduled to start operations in autumn 2024.
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