French retailer E.Leclerc is trialling in-store kiosks designed to bring digital personalisation to the physical shop floor. The solution from technology provider Winter Mushroom and web marketing agency Lorweb is currently being tested in Thionville, close to the border with Luxembourg.
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Walmart is set to introduce AI-powered shopping features for its US customers through OpenAI’s ChatGPT. The integration is expected to allow shoppers to plan meals, restock household essentials, and explore products via conversational interactions.
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Retail companies in the German speaking countries are already achieving efficiency gains, as demonstrated by practical examples of artificial intelligence at the checkout processes at Netto, at Rewe Group and in store layout planning at Rossmann. The use of AI in sales support and task management at M-Preis demonstrates how the technology makes employees’ work easier. AI also provides tips…
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Boots is trialling the use of ChatGPT for its online business. Generative AI will provide Boots.com customers with recommendations when choosing beauty products. The measure is part of a larger initiative that also includes implementation of the Boost platform from Ocula Technologies.
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7-Eleven Japan plans to use generative AI for the introduction of new products in the future. Software from Open AI, Google and Stability AI is set to help reduce planning processes by up to 90 per cent. Deploying this technology in the area is new to the retail sector.
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dm Drogeriemarkt provides its own ChatGPT variant called dmGPT for employees at the company headquarters. The Retail Optimiser spoke with Andreas Gessner from dm Tech about the AI chatbot, which runs on dm's infrastructure to ensure data sovereignty. The solution is to be expanded step by step for all company divisions.
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