Walmart has expanded its collaboration with automated data capture specialist Scandit. The Swiss technology company’s barcode scanning and augmented reality technology is designed to help optimise operational processes. These include order processing, inventory checks, shelf replenishment, product information and receipt verification at self-service checkouts.
As part of the expanded agreement, Scandit will provide additional tools and technologies. These are designed to improve speed and accuracy of existing applications for employees and customers. The retail giant has been working with Scandit since 2022 and has integrated its Smart Data Capture software into various Walmart apps.
The MyWalmart app, developed in collaboration with the technology provider, offers an intuitive user interface. This is intended to simplify onboarding for new employees and make their daily work easier. It is also intended to familiarise interested customers with the company and, possibly motivate them to apply for a job.
Existing in-store application further developed
The MyWalmart app was originally developed by IT subsidiary Walmart Global Tech under the name Me@Walmart. In mid-2021, the retail company began equipping its store employees with Samsung smartphones and the in-store application. The Retail Optimiser reported.
The app is deploying artificial intelligence, computer vision and augmented reality. Among other things, employees use them for personnel scheduling and mobile clock in. With the push-to-talk function, they can communicate directly with colleagues and supervisors. Using voice control, they activate personal assistant Ask Sam, which, for example, can provide information on individual products.
AI helps understanding user intentions
The Scandit Smart Data Capture platform automates scanning of barcodes, text, IDs and objects. It uses artificial intelligence to understand context and user intentions. This is intended to prevent unwanted scans and help decode barcodes even under difficult environmental conditions. It also enables multiple barcodes to be captured at the same time. When restocking shelves, employees no longer must scan every single container in the backroom to find the right product. They only point their smartphone camera to the shelf. The display then shows the desired package, using augmented reality.
