Samsung

Drugstore retailer dm has equipped around 2,100 of its 4,036 stores across Europe with Samsung smartphones of the Galaxy A series. Almost all internal processes and tasks are now handled via the devices. Employees can access information about the products via an app on their smartphone and thus provide customers with better advice. Traditional store and merchandise management processes are…

Walmart is equipping 740,000 store employees with Samsung smartphones. With the in-house-developed Me@Walmart app, these are designed to help employees perform their daily tasks more efficiently and serve customers better.

Tests in some stores and even framework agreements with technology suppliers are not yet proof that electronic labels will soon be seen in all stores. Retailers will only achieve a rapid ROI if they use the labels to react more dynamically to market developments with intelligent price optimisation solutions, to optimise in-store processes or to offer customers significant additional benefits.