A.S. Watson Group-owned drugstore operator Kruidvat is equipping its stores in the Netherlands and Belgium with NCR self-checkout systems. In addition to efficiency reasons, the retailer cites more security for customers and employees in pandemic times as the reason for the decision.
Self-checkouts enter the drugstore format
Drugstores are also increasingly opting to use self-checkout solutions. This reduces waiting times at the checkouts and thus increases customer satisfaction. Operating staff can be deployed more efficiently and relieved at peak times.
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In view of the hygiene regulations, self-service checkouts can help to avoid direct contact between customers and operating staff. The fact that customers only take the goods into their own hands promotes the feeling of safety.
