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Boots pilots ChatGPT-powered chatbot

Boots is trialling the use of ChatGPT for its online business. Generative AI will provide Boots.com customers with recommendations when choosing beauty products. The measure is part of a larger initiative that also includes implementation of the Boost platform from Ocula Technologies.

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Boots optimises store processes on Yoobic platform

British drugstore chain Boots is digitising its store processes with the Yoobic task management solution. Supported by an app, store staff can work more efficiently and offer customers a better shopping experience.

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