News

Douglas is continuing to drive forward the use of AI and plans to integrate a new chatbot into its digital offerings. In future, beauty specialist intends to use the AI chatbot to respond efficiently to customer service enquiries and provide personalised product recommendations with the help of GK Air.

London-based fashion brand All Saints has chosen Impact Analytics’ AI-based platform to modernise its buying and merchandising planning. Backed by these technologies, the company aims to make faster, smarter and more connected decisions.

Global Retail, the Carrefour Group franchisee in Israel, has signed a contract with A2Z Cust2Mate valued at approximately 50 million US-Dollar, to deploy 4,000 smart carts across Carrefour Israel stores, alongside a data, retail media and digital services collaboration.

Walmart de México y Centroamérica is accelerating the digital transformation of its stores by implementing technology from Vusion. The company plans to fully equip its Walmart Express stores with the EdgeSense connected-store platform by the end of the year.

Aldi Süd has closed the omnichannel loop in the US with a relaunch of its web stores and mobile app. The technology is provided by Instacart, the discounter’s now exclusive online fulfilment partner, via its Storefront Pro platform. The new online presence personalises the shopping experience both online and in-store.

A new national in-store retail media network is forming in the German grocery retail sector, which has set itself the Herculean task of serving the FMCG manufacturers as a single point of contact for the complex world of Edeka cooperative. Under the name Retail Media Alliance, several technology providers and marketers are pooling their infrastructure to make digital advertising space…

The new self-checkouts, featuring a large, portrait-format display and an overhead camera, which Kaufland is currently rolling out across Germany, are also becoming the new standard at Lidl. They were developed by Schwarz IT in collaboration with the discounter.

Rewe is launching a new pickup service called Drive&Go in Euskirchen, Germany. Shoppers can collect their online orders without leaving their cars. The service is part of a pilot project in the Rewe Region West and aims to make shopping more convenient for customers’ daily lives.

Coop Sweden has decided to drive its unmanned Coop Mini stores and other outlets, which only partly operate without staff, using solutions from Swedish start-up Honestbox. The company plans to gradually convert its current total of 21 stores, operating 24 hours a day, to the new platform.

Kaufland is rolling out self-checkouts from Itab throughout Germany. Outside of Germany, the retailer is also working with 4POS in addition to Itab as supplier of these devices. All German locations of Schwarz Group's full range discounter are to be equipped with self-service terminals by the beginning of 2029.