Albert Heijn

Albert Heijn has become the first Dutch supermarket operator to expand its customer app with a generative AI-powered assistant. The application, developed by the in-house tech team Gen AI Labs, answers frequently asked customer questions and offers tips on everything to do with the kitchen and household.

Belgian Colruyt Group has started to equip stores of its Okay, Okay Compact and Spar Colruyt Group banners with self-checkout systems. The retailer is purchasing the devices from Toshiba, configured to the retail group's own specifications. The design of the self-checkouts, which Toshiba sells in a similar design as the ‘TCx Smart Wing’ product in Europe, comes from Dutch specialist…

Last week, Rewe Group launched a new distribution centre in Magdeburg Rothensee with automation technology from Kuka subsidiary Swisslog. Up to now, the retail group has mainly relied on Witron for the automation of distribution centres, whose automation technology largely operates without robotics.

Albert Heijn has introduced a new function to its customer app that aims to help reduce food waste. With the Scan & Cook application, which is based on generative AI, customers can take photos of food products and receive personalised recipe suggestions.

Dutch petrol station operator Tango has opened a first unmanned container store together with Selecta last week. The new concept was realised at a pay-at-the-pump petrol station in The Hague. Under the name `go shop By Tango`, the petrol station operator, which belongs to the Q8 brand of Kuwait Petroleum International, offers its customers coffee specialities, drinks, and food in…

Albert Heijn is constructing an automated logistics hub for grocery home deliveries in Barendrecht near Rotterdam. The new site will use technology from Swisslog and is scheduled to start operations in autumn 2023.

Albert Heijn uses AI-based software for dynamic pricing in its shops equipped with ESLs. The self-developed solution is designed to help fully selling off fresh produce that is approaching its best-before date over the course of the day.

The grocery retail industry sees an massive increase in number of companies offering self-scanning with mobile devices. According to a study by Retail Banking Research (RBR), retailers already offer their customers in 32,000 sales outlets worldwide to scan items as they shop. In 80 percent of those stores, shoppers can scan with their own smartphones.

Dutch start-up Wundermart is equipping its unattended convenience stores with computer vision technology from AiFi. The AI-based solution Oasis from the US specialist enables customers to shop without the need to scan the goods.