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7-Eleven Japan optimises product planning with generative AI

7-Eleven Japan plans to use generative AI for the introduction of new products in the future. Software from Open AI, Google and Stability AI is set to help reduce planning processes by up to 90 per cent. Deploying this technology in the area is new to the retail sector.

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Castorama launches DIY voice assistant

French home improvement chain Castorama has developed a voice assistant for DIY customers in collaboration with digital agency Razorfish. The retailer, which is part of British retail group Kingfisher, has integrated the new feature, called Hello Casto, into its Castorama mobile app. The app offers customers tutorial videos that can be found and used entirely by voice while working. Clients…

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