Joachim Pinhammer

Joachim Pinhammer supports retail and technology companies with consulting and marketing expertise. He was Senior Analyst and Research Director Retail Technology at the London-based analyst group Planet Retail. Prior to that, he was the global marketing director for the retail division of Wincor Nixdorf (now Diebold Nixdorf). Joachim Pinhammer is a regular speaker at events organised by Messe Düsseldorf (EuroShop and EuroCIS), the EHI and further industry conferences. His reports are regularly published by trade magazines and online retail industry media.
News

Walmart boosts employee efficiency using smartphones

Walmart is equipping 740,000 store employees with Samsung smartphones. With the in-house-developed Me@Walmart app, these are designed to help employees perform their daily tasks more efficiently and serve customers better.

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WMF boosts sales and customer loyalty with Prudsys AI-solution

WMF personalised its customer approach in newsletters and online shop with AI solutions from Prudsys. This boosted the click-through rate and significantly increased sales from recommendations.

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Lifvs unattended shops communicate prices with Pricer

Swedish chain of unattended C-stores Lifvs has started to deploy Pricer electronic shelf labels (ESLs) for price communication. Using cloud-based control system Pricer Plaza, the retailer can dynamically adjust prices centrally.

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DekaMarkt optimises grocery home deliveries with Centric

Dutch supermarket chain DekaMarkt has implemented solutions from Centric to handle online orders. With growing demand, the retailer was looking for ways to reduce costs and optimise delivery processes.

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Rewe tests autonomous checkout with Trigo Vision

Rewe is the first German full-range food retailer to test shopping without payment at the checkout. The technology, called Pick&Go, has been tested with employees in a Cologne supermarket since the beginning of May and is expected to become available to all shoppers in late summer. Rewe Digital developed the solution with the computer vision specialist Trigo Vision from Israel.

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Woolworth plans online fulfilment centre with Knapp

Australian supermarket chain Woolworth is planning its first online fulfilment centre in Auburn, in Western Sydney. The new logistics site will deploy automation technology from Austrian supplier Knapp and is scheduled to begin operations in 2024.

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Coles optimises fresh produce planning with Relex

Australian supermarket chain Coles has centralised planning for its fresh produce assortments on the Living Retail platform from US specialist Relex. The solution integrates with the retailer’s in-house developed forecasting software and automates replenishment in order to streamline supply chain processes.

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Aeon plans autonomous stores with Cloudpick technology

Japan's Aeon Group will open an autonomous supermarket in Tokyo this summer. A store of its Daiei sales line in the Koto district will be equipped with camera and sensor technology from Chinese start-up Cloudpick.

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Kaufland, Edeka and Rewe customers cash in coins with Coinstar

Kaufland customers can cash in surplus coins for vouchers at Coinstar machines. A growing number of Edeka and Rewe stores is also offering the service.

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Boots optimises store processes on Yoobic platform

British drugstore chain Boots is digitising its store processes with the Yoobic task management solution. Supported by an app, store staff can work more efficiently and offer customers a better shopping experience.

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